FROM 1995 TO AS RECENTLY AS 2002, the investigational drug service (IDS) at the University of Pennsylvania functioned with just two full-time staff members managing between 80 and 200 trials. Manual records and a simple labeling program, which seemed sufficient at one time, slowed us down as our workload increased. Additionally, invoicing of customers had always been a time-consuming process.

 CLICK HERE to download the PDF of this full article (Adobe Acrobat™ 6.0+ required)