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September 2011

IVR with Speech Recognition

Smart Solutions, Inc

Smart Solutions announces the release of Pharmacy IVR with speech recognition. This affordable IVR system allows patients to use speech recognition, or a telephone keypad, to enter medication refill requests. This feature provides a new level of calling convenience for patients, doctors, and pharmacy staff. Along with Smart Solution\'s exclusive Caller Bypass, the speech recognition feature allows pharmacies to customize patient service for each request.

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