Leverage USP Training to Drive Technician Retention
Friday, May 12 |
Technician retention continues to be a challenge for pharmacy, and this pressure is exacerbated by the need to ensure USP compliance. Angela Cassano—an expert in sterile compounding, technician integration, and quality assurance—will present recognition strategies to improve technician retention, identify protocols to systemize and standardize training, and outline the connection between effective training and compliance success.
Angela T. Cassano, PharmD, BCPS, is the founder and president of Pharmfusion. She has held positions as a clinical pharmacist in pediatrics, clinical assistant director, and assistant health system director of quality assurance and drug safety. In 2005, she founded Pharmfusion Consulting, which focuses on quality and regulatory assurance, medication safety and technology, clinical programs, and operations solutions. Angela also is a consultant to PTCB.