August 2021 - Vol.18 No. 8 - Page #70
Category: Telehealth

Among the many lessons learned from the pandemic is the fact that telehealth was unexpectedly popular among both patients and providers and will likely have an expanding role in the provision of health care going forward. It is imperative that pharmacy explore opportunities to deliver pharmacy-centric patient services via telehealth. To date, those pharmacies either currently utilizing this method or planning to implement a system are typically in the largest facilities. However, this technology holds the promise of immediate, positive gains for facilities of all sizes and locations.

For more information, visit and select Software, then Telehealth.

Cardinal Health, DrFirst, and PipelineRx are the leading vendors under consideration for those facilities looking to adopt telehealth services in the pharmacy. Just over one half of those in the Other category are considering leveraging their EHR system to provide pharmacy-centric telehealth services.

Cardinal Health, DrFirst, and PipelineRx are the leading vendors in this growing marketplace. Just over half of the Other category is made up of facilities that rely on their EHR to provide telehealth services.

Just one out of every 5 facilities is currently providing pharmacist-to-patient telehealth options. The likelihood of providing this service is quite dependent on facility size; only 8% of the smallest facilities currently offer this service, while one-third of the largest hospitals do so.

One-third of all facilities are planning to expand pharmacist-to-patient telehealth options over the next 3 years, but among the largest of these (400+ beds) that number shoots up to half of all facilities.


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