Standing Stone’s CoagClinic Anticoagulation Management Software
November 2008 - Vol. 5 No. 11

By Gail Carey, RN, CACP

Emerson Hospital, a nonprofit, community hospital, founded in 1911, is located in Concord, Massachusetts. Since its early beginnings, it has grown to become a 177-bed facility that efficiently provides high-quality health care to more than 300,000 individuals in 25 surrounding towns.

The Challenges
Prior to the installation of Standing Stone’s CoagClinic program at Emerson Hospital’s Anticoagulation Clinic, we used CoumaCare software to clinically document anticoagulation therapy and track reimbursement issues. At Partners Healthcare Anticoagulation Collaborative meetings (our informal networking meetings to improve the quality of anticoagulation services), we learned from peers that CoumaCare systems had failed catastrophically at a number of clinics, and all data were irretrievably lost. The problem seemed to occur when the database contained more than 1,500 patients. When we first learned of this software flaw in 2002, we had 1,400 patients in our database and were beginning to experience difficulties with the program.

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